Privacy Policy

The party responsible for your personal data is Dios es Amor, a project based in Tipitapa, Managua, Nicaragua. We are the ones who decide what data is stored and what it is used for. For anything about your data, write to us at diosesamorporsiempre.cloud@gmail.com.

Before going into detail, we want you to know this:

• We only store the data the app needs to work: your account, your profile and what you do inside the app.
• You can begin without giving your email: with “Get started” we create an account with no email or password. Only if you save it with Google do we receive your name, email and photo from Google.
• Your profile and everything you keep in the app is visible only to you. The app no longer has a feed, posts or comments: starting with version 1.8.0, what was published earlier stops being shown and is deleted.
• The app shows rewarded ads from Google AdMob only when you choose to watch one, to earn coins or to download a verse image. People with Support do not see ads.
• We do not sell your data and we do not share it with anyone for their own purposes. Google may use the advertising ID and data from your device to show and measure ads, as explained in section 8.
• The app does not include any third-party analytics tools.
• We do not use your location, we do not read your contacts, and the app does not use the camera or the microphone.
• We do not ask for your date of birth. The app is intended for adults.
• All connections are encrypted (HTTPS).
• Using the app is free. If you decide to support us with a subscription, Google Play or the App Store handles the billing: we never see or store your card details.
• We do not use your data to train artificial intelligence, nor do we send it to AI services.
• You can delete your account and your data whenever you want, from the app or by email.

Your account data: your user code (for example, luz-esperanza-4821), your name (at the start it is “Amigo de Dios”), your profile photo and your cover, whether the ones we assigned at random, ones you choose from our collection or ones you upload from your gallery. We only have your email if you save your account with Google, in which case we receive your name, email and photo from Google, or if you created your account with email in an earlier version; only in that last case do we store your password, turned into an irreversible fingerprint (never the way you type it).

Preferences: your device's time zone and language and your notification preferences.

Your activity in the app: your history of what you listened to or read and your progress, your saved content, your Bible marks, highlights and notes, your streak and activity days, your medals and the intentions you write when offering them, your recent searches inside the app and the date you were last active.

Coins: your coin balance, the history of coins earned and spent (from ads, from the daily gift or when unlocking something) and the content and medals you unlocked. When you finish watching a rewarded ad, Google AdMob confirms the reward by sending our server a transaction identifier and the identifier of your account in the app, so that nobody can add coins without having watched the ad.

Technical data: the token that allows us to send notifications to your phone (Expo, Firebase Cloud Messaging or Apple Push Notification service), your device's type of system and the app version.

Support data, only if you subscribe to “Support Dios es Amor”: the plan (Support or Support Plus), the period (monthly or annual), the store where you bought it (Google Play or App Store), the subscription status (active, payment issue, canceled or expired), the purchase, renewal and period-end dates, the months supported and the medals you chose and when.

We no longer ask for your date of birth. If you gave it to us in an earlier version, it remains stored in your account for you only, we do not use it for anything, and you can ask us to delete it. The same goes for the bio and interests you may have written before.

We do not store your location, your contacts, your phone number or voice recordings, and the app no longer receives posts, photos or videos from people, except your profile photo and cover. Nor do we store payment data: the subscription is billed in the store (Google Play or App Store) with the payment method you have there, and neither we nor RevenueCat ever receive your card number or your bank details.

Your account data is used to create the account, let you sign in, save it with Google if you decide to, and protect access. The user code identifies your account even if it has no email, for example when you write to us for help.

Your profile is used to show it to you inside the app. Your time zone and language are used to show you the content of the day and to send you reminders at the right time and in your language.

Your activity is used to save your progress, your streak, your saved content and your Bible marks, show your recent searches and send you the reminders you choose. With aggregated data that identifies no one, we see how much each part of the app is used in order to improve it.

Technical data is used to send you notifications, offer you app updates and protect your account.

Coin data is used to keep your balance, give you the reward for each ad and for the daily gift, remember what you unlocked and prevent cheating.

Support data is used to know whether your subscription is active, grant you the medal credits you are entitled to, remove ads for you, unlock what opens with coins, show you the frame and your medals, let you know when you have medals to choose, and keep track of what has been raised.

We do not use your data to choose the ads you see, we do not sell it and we do not make automated decisions about you with legal effects. We do not use your data or what you keep in the app to train artificial intelligence, nor do we send them to AI services; artificial intelligence is only used to prepare the app's official content, as explained in the Terms.

On Android, the app asks for the notifications permission, with the standard system prompt. You pick your profile photo and cover with the system's own photo picker, which needs no permission: the app only receives the image you choose. When you download a verse image, the system may ask your permission to save it to your gallery.

On iPhone, the app asks for permission for notifications; access to your photos only when you are about to choose your profile photo or cover; and permission to add images to your gallery only when you download a verse image.

For ads, the Google AdMob SDK may read your device's advertising ID. On Android you can reset or delete it in your phone settings; on iPhone, it is only used if you allow it when the system asks whether you want the app to track you.

The app does not ask for the camera, microphone, location or contacts. You can revoke permissions whenever you want from your phone settings and the app keeps working.

Only you. Your profile (name, photo, cover and user code), your streak, your medals, the Support frame, your Bible notes, your saved content, your searches and your subscription data are not shown to other people. Nobody can search for you, follow you or write to you through the app.

When you share a verse image, that image leaves the app and is seen by the people or apps you send it to.

Within our team, only those who run the app can see an account's data, and only when needed to give you support, maintain the app or comply with the law.

Only with the providers we need for the app to work. They process your data only on our behalf, to provide that service, and cannot use it for their own purposes:

• Hostinger: the server where the app and the database run.
• Cloudflare R2: storage for the app's audio and images, and for your profile photo and cover if you upload them.
• Brevo: only for email-and-password accounts, delivery of the emails with the verification and password recovery codes.
• Expo Push Notifications, Firebase Cloud Messaging (Google) and Apple Push Notification service: delivery of notifications to your phone.
• Google Sign-In: only if you save your account or sign in with Google.
• Google Play and App Store: only if you subscribe. They bill the subscription with your store account and tell us, through RevenueCat, whether it is active; they do not hand us your payment details.
• RevenueCat: only if you subscribe. It processes the status of your subscription: it receives the identifier of your account in the app and the purchase data the store sends it (product, dates and status), never your card details.
• Google AdMob: only when you watch a rewarded ad. It shows and measures the ads and confirms each reward to us (section 8).
• Sentry: error logging for our server, configured not to send personal data. The phone app does not include Sentry.
• Expo Updates: when you open the app, it checks for an update by sending the type of system and the app version.

The app shows rewarded ads from Google AdMob only when you choose to watch one: to earn coins or to download a verse image to your gallery. People with an active support subscription do not see ads.

To show and measure ads, and to prevent fraud, Google may collect directly from your device the advertising ID, the IP address, the device model and system, and data about how you interact with the ad. Google processes that data as a controller under its own policies. We do not send Google your name, your email, your notes or your prayer activity.

Whether ads are personalized depends on your consent and on your Google and phone ad settings. If the app asks for your consent for ads, you can give or refuse it; if you refuse, the ads you see will not be personalized.

You can read how Google uses data for ads at https://policies.google.com/technologies/ads.

We will hand over data to an authority only when the law requires it or to protect a person in danger. In particular, in any case of child sexual abuse or exploitation, we preserve the evidence and report it to the competent authorities, as explained in our Child safety standards.

Some providers may be outside your country. When that happens, we require them to protect your data with the same care we do. We do not sell or give your data to anyone else.

We keep your data as long as your account exists. In addition:

• If you did not save your account with Google and you sign out or uninstall the app, nobody can enter it anymore, but your data stays tied to that account on our servers. If you want us to delete it, write to us with your user code, if you know it.
• Verification codes expire within minutes and stop working once used.
• You can delete your Bible marks and notes and your saved content whenever you want, and they are erased right then.
• When you delete your account, we erase or anonymize your data at that very moment, as explained in section 14.
• Your coin balance and history and what you unlocked are kept as long as your account exists.
• Posts, comments, reactions, polls, photos, videos, routines and reports from versions before 1.8.0 stop being shown and are deleted. If a moderation record from those versions still exists, it is erased at most 12 months after it was created.
• The records of your support subscription (plan, period, store, status and dates) are kept as long as your account exists, even if you cancel, to keep track of what has been raised. When you delete the account they are marked as ended and hold no data that identifies you.
• Database backups renew themselves: none is kept for more than 30 days.
• If a law requires us to keep something for longer, we keep it only while that obligation lasts.

All connections between the app, this site and our servers are encrypted with HTTPS. Passwords of email accounts are stored as a fingerprint that cannot be turned back into the original (a bcrypt “hash”), and verification codes are stored hashed the same way, so nobody can see them.

Only the team that runs the app can access the servers, with protected access. No system is infallible, but we care for your data as something valuable and, if an incident affecting you ever happened, we would let you know.

Dios es Amor is intended for adults and is not declared for children in the stores. We do not ask for the date of birth. If a minor uses it, they should do so only with the permission and under the supervision of their parent or guardian.

We do not knowingly collect data from children under 13. If we learn that an account belongs to a child under 13, we delete it together with its data.

If you are a parent or guardian and want us to delete a minor's account, write to us at diosesamorporsiempre.cloud@gmail.com and we will delete it. Our Child safety standards are at https://web.diosesamorporsiempre.cloud/child-safety.

You can see and correct your name, photo and cover from the Menu › Edit profile, change your notifications from the Menu › Notifications, and delete your account from the Menu › Delete account.

You can also ask us in writing to access your data, correct it, delete it, object to a use or receive a copy, by writing to diosesamorporsiempre.cloud@gmail.com from your account email or, if your account has no email, by including your user code. We reply within the following 5 business days and resolve your request within 30 days at most.

If you believe we have not respected your rights, you can turn to the data protection authority of your country.

From the app, whether or not you saved your account with Google: go to Profile, open the Menu, scroll to the bottom, tap “Delete account” and confirm. The deletion happens right then.

Without the app: if you already uninstalled it or cannot sign in, write to diosesamorporsiempre.cloud@gmail.com from your account email, or with your user code if your account has no email, with the subject “Delete my account”. We reply within the following 5 business days and delete it within 30 days at most. The full steps are at https://web.diosesamorporsiempre.cloud/delete-account.

When you delete your account we anonymize your profile: we remove your name, your user code, your photo, your cover, your time zone and, if you had them from earlier versions, your date of birth, your bio and your interests, and we release your email so you can use it again.

We erase your password if you had one, your devices and notification tokens, your verification codes, your searches, your saved content and your history, your Bible marks and notes, your streak and your activity days, your notifications, your coins and their history, the content you unlocked, your medals with their intentions and your medal credits still to choose.

Backups disappear by themselves within 30 days at most.

Deleting the account does not cancel your support subscription in the store: cancel it first on Google Play or the App Store, because the store would keep billing it. The purchase records kept by the store and by RevenueCat are governed by their own policies.

You can turn notifications on or off (streak, new content, app notices, and medal reminders and invitations to support) from the Menu › Notifications, whenever you want. We do not use notifications to send you ads.

This policy is governed by the laws of the Republic of Nicaragua. You always keep the rights that the data protection law of your own country grants you.

We may update this policy and we will notify you of important changes inside the app. The date of the last update is always shown at the top of the page. To exercise your rights or resolve questions about your data, write to us at diosesamorporsiempre.cloud@gmail.com. For any other help with the app, write to us at diosesamorporsiempre.cloud@gmail.com.