How can we help you?

On the welcome screen tap “Sign in”. You can get in two ways: with your email address and your password, or by tapping “Continue with Google” if you created your account with Google. There is no sign-in with Apple or with a phone number. If you do not have an account yet, you will see the “Create account” link below.

Tap “Create account” and choose how: “Continue with Google” or “Continue with email”. With email, go step by step: your first and last name, your date of birth, your email and a password with at least 8 characters, one letter and one number. We will send a 6-digit code to your email; type it in the app to confirm it is you. If it does not arrive, check your spam folder or tap “Resend code”. With Google, we take your name, your email and your photo from your Google account, and we only ask for your date of birth. You must be of legal age: at least 18 years old. The account is free. After that you can turn on alerts and choose your photo, your cover and who to follow. You can skip those steps and do them later.

On the sign-in screen tap “I forgot my password”. Type your email and tap “Send code”. You will receive a 6-digit code: type it, choose your new password and tap “Save and sign in”. If you do not see the email, check your spam folder.

Open the menu and tap “Password”. Type your current password, then the new one (at least 8 characters, one letter and one number) and tap “Save password”.

On “Home”, at the top left, there is an icon with three lines. Tap it and the menu opens. Inside you will find My streak, My routine, My posts, Saved content and Viewed content. Further down are Edit profile, Password, Notifications, Language and Subscription, where you see and manage your support. Then Blocked people, My reports, the community guidelines and this help center. At the very bottom are Sign out and Delete account.

On “Home”, tap the round button with the + sign at the bottom right. Write what you want to share. If you like, tap “Photo” to add up to 10 photos, or “Video” to add one video of up to 1 minute; photos and video cannot be mixed in the same post. If you add no photos and no video, you can choose a color background with “Background”. When you are ready, tap “Publish” at the top right.

Open the content from the “Pray” tab and tap the heart at the top right; it turns golden once it is saved. To come back to it, open the menu and tap “Saved content”. To remove it, tap the heart again. Whatever you have already listened to or read is in “Viewed content”.

Your streak counts the days in a row when you give a moment to God. A day counts when you finish a content or when you complete every step of that day's routine. Posting, commenting or following someone does not count. We count the day by your phone's time. If one day you cannot pray, a shield covers that day so the chain does not break. You can see it in the menu, under “My streak”; the information icon at the top there explains everything in detail.

Open the menu and tap “My routine”. Tap the + at the top right, or the “New routine” button if you do not have one yet. At the top you will see a large clock: tap it to pick the time. Below it, mark the days of the week. Give it a name and, under “Content”, tap “Add a session” to choose at least one prayer or devotional. When you are done, tap “Save”. The reminder will arrive at that time, in your own time zone, as long as your notifications are on.

Open the menu and tap “Notifications”. At the top, turn on “Allow notifications”, and below choose what you want to receive: Streak, New content, Social and App notices. If your phone has alerts blocked, you will see a message with an “Open settings” button to turn them on.

On the post, tap the three dots (···) at the top right and choose “Report post”, or “Report” that person. On a comment, tap the three dots on the comment and choose “Report comment”. Mark the reason and tap “Send report”; only if you choose “Other reason” will you need to write what happened. Our moderation team reviews every report within 24 hours at most and, if it breaks the rules, removes the content and may suspend or close the account. The reported person does not know who reported them. You can follow it in the menu, under “My reports”, and if you no longer want to see that person, you can block them.

On any of their posts, tap the three dots (···) and choose “Block” that person. You can also do it from their profile, with the three dots at the top right. Confirm and that is it: you stop following each other, you no longer see their content, and they cannot comment on or react to yours. To unblock them, open the menu, tap “Blocked people” and then “Unblock”.

Open the menu and tap “Edit profile”. Tap your photo and then “Choose a photo from my gallery” to use one from your phone, or keep one of our avatars. After you pick a photo you can drag and pinch it to frame it, then tap “Apply”. Tap the large image at the top to change the cover, the same way. On that same screen you can change your name and your bio. When you are done, tap “Save”.

Open the menu and tap “My posts”: your profile opens with everything you have shared. To delete one, open it, tap the three dots (···) and choose “Delete post”. If “Edit post” appears, you can also correct what you wrote.

Open the menu and tap “Language”. Choose “Español” or “English” and the app changes right away.

On Android, only notifications: your phone asks with its standard prompt when you create your account or sign in, and you can accept it or not. You pick photos and videos with the phone's photo picker, without granting any permission: the app only receives what you choose. On iPhone, besides notifications, you are asked for access to your photos only to choose the images you want to share. The app does not use the camera, the microphone, your location or your contacts.

No. Dios es Amor has no chats, groups or private messages: everything shared is public on the community wall, so nobody can write to you in secret. The app is for adults 18 and over only, has no ads, and all of its content is free; the only paid item is the support subscription, which is optional.

All of Dios es Amor's content is free and will stay that way: supporting unlocks nothing, it is a way to help keep the app going and growing. There are two plans, purchased only on Google Play or the App Store: Support (US$4.99 per month or US$49.99 per year) and Support Plus (US$9.99 per month or US$99.99 per year); the price may vary by country and taxes. In return you receive recognition: for every month paid, one credit to choose the badge of any saint you like (with Plus, two per month; with the annual plan, all 12 or 24 credits at once), a Support frame on your profile photo, an automatic post on the home feed every time you choose a badge and, with Plus, early access to new features. Your badges stay with you forever, even if you cancel. To see it, open the menu and tap “My support”, or tap “Support Dios es Amor” when it appears on the home feed. It is not a charitable donation and it is not tax deductible.

Every month of support gives you one credit (two with Support Plus). When you have badges to choose, the app lets you know with “You have a badge to choose”; tap “Choose now”. You can also do it whenever you want: go to “Profile” and tap “My badges and intentions”, or open the menu, tap “My support” and then “Badges to choose”. You will see the collection of 50 saints: tap the one you want and then “Choose this badge”. It appears on your profile right away and is posted on the home feed under your name. Your credits do not expire and the badges you have already chosen stay with you even if you cancel.

The subscription is canceled in the store, not in the app, because the store is the one billing it. The short way: open the menu, tap “My support” and then “Change or cancel in Google Play” or “Stop supporting”; your subscription page on Google Play or the App Store opens and there you tap Cancel. Your support continues until the end of the period already paid, after that you are not charged again, and your badges stay with you. Cancel at least 24 hours before the period ends so it does not renew. On that same store page you can change plan or update your payment method. Refunds are handled by the store under its policies. If you change phones, tap “Recover my support” with the same store account. Important: deleting your account does not cancel the subscription.

Partly, yes. Some prayer and reflection texts, the background images, the illustrations and the images of the saint badges are prepared with the help of artificial intelligence, and a person reviews them before they are published. The Bible and the traditional prayers are taken from their sources, and community posts are written by the people themselves. That content is devotional: it does not replace the teaching of the Church or the advice of a priest, a doctor or a lawyer. Your data and your posts are never sent to artificial intelligence services.

If you have a support subscription, cancel it first in the store: deleting the account does not cancel it. Then go to “Profile”, open the menu (☰), scroll to the bottom and tap “Delete account”. Read what will happen and tap “Delete my account” to confirm. Deletion is immediate and permanent. The deletion is real: we erase your routines and their reminders, your saved and viewed content, your Bible marks, your streak, your alerts, your reactions and votes, your followers and following, your blocks, your devices, your codes, your access log, your searches and your badges. Your posts and your comments stop being visible in the app. We also erase your photo, your cover and the photos and videos you uploaded. Your name and your details are removed from the account and we sign you out right away. We only keep for 12 months the reports that other people made about your content, for moderation. We cannot recover anything. Your email is released: if one day you want to come back, you can create a brand new account with it and start from scratch. Backups renew themselves within 30 days at most. If you already uninstalled the app, write to us at diosesamorporsiempre.cloud@gmail.com from your account email: we reply within 5 business days and delete it for you.